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The very basic of L&D requires us to study the learner and their environment. Once this understanding is created, an efficient training system can be built with a corporate learning management software. This will streamline workflow management, cut down costs, and perform staff evaluations — all the while ensuring seamless course delivery.
So, to understand what shall work for the auto dealership, studying their background is a must. Auto dealership’s personnel come from non-homogenous backgrounds, and possess a diverse range of skills, due to which it is not possible to incorporate a structured training program before employees get shop floor exposure. It is also difficult to establish a logical link between training and performance, which further affects the learning and development process.
So, how can you optimize trainer scheduling in an auto dealership? By opting for an industry specific learning management system, in this case, an auto specific LMS to ameliorate auto dealership training issues.
Here’s how this is possible:
1. Effective workforce training, mentorship, and performance evaluation
New hires in an auto dealership do not undergo formal training. They go directly from fulfilling job formalities to handling the shop floor. In such cases, an LMS that contains educational modules, checklists, forms and tools can help senior-level auto personnel track the progress of new hires and conduct on-the-job performance evaluations. Training includes imparting knowledge of automobiles, servicing details, and customer skills through enablement tools such as chatbots, calculators, and visual charts.
In addition to this, mentors can conduct predictive analysis to determine annual sales trends which is largely dependent on how training sessions impact an individual’s performance. This allows them to anticipate training needs using a corporate learning management system.
2. Easy to use UI and seamless integration with the CRM
A corporate learning management software should have an intuitive user interface and should support integration with management systems. This is because using a different LMS for every department is neither efficient nor economical. An auto dealership LMS should be usable by mechanics at all levels across all platforms, and must deliver knowledge in a simple and effective manner.
Furthermore, an LMS that can be integrated with the management departments can streamline diverse workforce management and link performance reviews to attended training sessions. This contributes to efficient trainer scheduling through dashboards available on the LMS.
3. Accessibility to trainer calendars and resources
One of the primary issues of using a corporate learning management system in training auto dealership personnel is that it leads to distorted trainer to dealership ratios. As a result, trainers are constantly on the move due to ineffective scheduling practices. An industry-specific LMS that contains information on the availability of trainers allows companies to track their calendars and schedule training sessions on a per-need basis.
In addition to this, the corporate learning management software should also notify leadership personnel of trainers beginning training through an OTP. Other features that can be helpful are attendance capturing, and delivering assessment data. Insights such as these empower companies to analyze the cost efficiency of LMS models and optimize training delivery.
At GCube, we have 20 years of experience and 80+ industry awards in learning technologies; and would love to hear your thoughts, queries, and suggestions. If you’d like a demo of our corporate learning management software, talk to us today!
