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Below-wing or under-the-wing employees who are in charge of luggage handling, aircraft maintenance, and other ground staff roles in the aviation industry, have a variety of challenges to when it comes to training. But nothing that a customized, robust LMS app can’t help you solve.
For one, they come from diverse educational backgrounds, and often lack exposure to technologies. Under-the-wing employees are typically employed by a third party, so ensuring uniform training can be a problem. Not to mention, there are additional management issues in handling such a dynamic workforce.
It is by no means an easy task to roll out training to under-the-wing employees, especially considering the increasingly changing regulations on safety and security the aviation sector has to undergo from time to time.
However, a mobile-first Learning Management System (LMS) can address these challenges comprehensively and efficiently. An aviation-specific LMS app can not only cater to the training demands of a diverse workforce having varied educational backgrounds, but simultaneously ensure uniform course delivery and cost-efficiency.
Here’s how—
1. Easy usability and accessibility
An LMS app built specifically for the aviation industry and used across various platforms can help streamline the training of a diverse workforce. Apart from smartphones, under the wing employees should have access to a variety of interactive devices as per their preference to be able to access training modules as and when required.
In order to support learners from all around the globe, the app can have subtitles in several languages or voice-overs customized on the basis of the geo-location of the employees. It’s important that the app have a simple user interface to suit the technical abilities of all employees.
In this manner, an LMS app will cover learners designated at different countries, branches, and have varying time zones, and reduce training fatigue which is rather common in aviation training. Employees who operate under tight margins in the highly regulated aviation sector can also cut down on time away from work.
2. Training-enabling features and services for a diverse workforce
The use of interactive media and different types of eLearning creation methods can help deliver training to a targeted set of employees where job roles comprise both skilled and unskilled labor. Training modules that comprise visually interactive, color-coded, symbolic elements will be effective in understanding the dos and don’ts, and following instructions.
You can also use this level of interactivity to assess the impact of the training by monitoring the performance of employees.
In situations where connectivity poses a problem and training resources can’t be accessed by distanced employees, you can enable offline or downloadable training modules. To guarantee the completion of training, employees can capture an image of the status of certification to be shared when you are online again.
3. Third party workforce management
An LMS app must be able address the requirements of varying organizational structures. This is especially important with under-the-wing employees because they are typically provided by third party agencies or vendors of ground staff.
An aviation-specific learning management system that stores details of the locations and roles below-wing employees are hired for can allow leadership to respond efficiently to training demands. With a comprehensive view of people who require training, areas that require attention, and the current status of their training, leadership can direct its resources appropriately as well as take proactive measures accordingly. This data can be accessed in the form of visual charts, and is much-needed in managing the certification of a 3rd party workforce.
At GCube, we have 20 years of experience and 80+ industry awards in learning technologies; and would love to hear your thoughts, queries, and suggestions. If you’d like to talk about an LMS app approach for your organization, talk to us today!
