Driving Lucrative Business Outcomes Using an Extended Enterprise LMS

Creating Reports, Issuing Certificates, Improving Collaboration, and More

In the recent time, organizations have started embracing the power of e-learning technologies to boost the skills and performance of their internal workforce. They have also started seeking ways to attain competitive growth and reach out to the extended audiences, which include partners, customers, suppliers, and others.

An investment in a modern Learning Management System (LMS) to train the extended workforce helps increase business revenues and gain a competitive advantage. We live in an era of continuously evolving technology, which lays great stress on employee training. Due to the increasing demands of globally dispersed audiences, organizations have started outsourcing their training and development programs.

Enterprises face ample challenges when outsourcing their training programs. These include budget constraints, output quality issues, language barriers, and more. The training requirements exceed their budgets, especially in case of training programs meant for the extended workforce. In addition, organizations struggle to communicate effectively with the extended workforce located remotely due to the inability to understand foreign languages. To address these challenges, an extended LMS is deployed as it helps deliver training when needed and offers a range of other benefits. These include:

• Better collaboration
  The primary goal of an organization is to promote continuous learning to drive optimal employee engagement and workplace efficiency. Extended e-learning platforms support the optimum utilization of interactive tools, such as wikis, tweets, blogs, forums, and discussions. These tools help learners effectively communicate with the peers and understand the training context in a more engaging way.
• Report creation
  Managers and trainers use these extended e-learning platforms to create development reports and monitor the performance of the external workforce. Administrators can also use LMS dashboards to access reports indicating the status of the training programs that are completed, certificates to be issued, time spent on each course, and more. They can easily assess the amount of time a learner spends on a specific course, by calculating the duration that a learner updates on the system, even when not in office. This helps analyze the learners� performance and determine their satisfaction level and the retention levels achieved by all the training programs.
• Learner certification
  For external partners, training programs followed by certifications can be organized to deliver the right type of knowledge to the right audience. For instance, certificates are issued to the channel partners that have gained the required product knowledge. Using the modern LMS, certain rules can be set, such as, on the completion of a series of online courses, a learner gains a certificate that motivates them to learn more and perform better.

Effective training delivery to external audiences helps drive sales. For instance, customers learn how to use new products better and foster relationships with the seller, which can increase their engagement and knowledge retention. Organizations also integrate Human Resource Management System (HRMS), Sales Management System (SMS), and others with the modern LMS to achieve business efficiency. For example, sets of data related to sales metrics, lead generation, and employee performance are collated and analyzed to indicate the good or bad performance. Based on this analysis, training courses are assigned to individuals to boost their skills related to time management, sales enablement, effective communication, and others.

Today, organizations, transformed by the use of innovative e-learning technology, witness a huge influx of leading players. Training the extended workforce has become a crucial aspect of the deployment of modern LMSs to meet the pertinent learning needs. Given the ever-increasing business expectations, the scope of workplace learning is being widened to boost overall employee productivity. The use of modern extended e-learning platforms helps engage, motivate, and retain learners, by combining the business and training objectives into one measurable program. To know more, write us at in**@gc**********.net.