How to Track Different Key Performance Indicators with eLearning Software?

As the scope of the modern e learning management system is evolving, the prime focus for most of the organizations remains the same: to improve retention, drive performance, bridge skills-gaps, and ultimately increase ROIs. With shifting focus to deliver performance-driven and ROI-inclined learning solutions, organizations deploy robust e learning software to track Key Performance Indicators (KPIs). In a simpler term, KPI is a metric to measure how well the employees or organization is performing. Such indicators help you analyze whether you are on the right path towards attaining business goals. Some KPIs focus on the number of employees undergoing training, while others help to track the training outcomes in terms of production, revenues, and others.

The robust eLearning software aligns relevant training content as per the varied job roles, learning needs, and preferences. The different types of training KPIs that need to be tracked by organizations include the following:

• Performance-based indicators
  Organizations may need to analyze the overall impact on workforce performance as a result of online training. They must identify indicators based on production delays, issues resolving time, network outage, and more. As performance indicators cannot be quantified, organizations conduct assessments to evaluate individual progress during the training program. For instance, simulations deliver a hands-on learning experience, enabling employees to learn through practice, boost their skills, and close the performance gaps.

• Bottom-line indicators
  It is essential to determine critical aspects to achieve organizational success, whether through new product launch, sales growth, new employees enrolled, or more. So, organizations ensure that training KPIs utilize benefits from different training programs such as compliance, onboarding, sales enablement, and others. It is crucial to analyze how e-learning initiatives align with the bottom line indicators. For instance, sales training helps to foster customer relations, develop better product knowledge, improve business productivity, and overall sales.

• Quality indicators
  Online training programs can also play a significant role in improving the quality of your business. Quality indicators may be related to zero workplace incidents, lesser customer complaints, or more. So, online training should address the challenges that impact quality concerns.In addition to these, organizations also consider various other KPIs such as job competency, skill acquisition, learner attendance, training progress, and more. Organizations utilize the best e learning software to track these KPIs and measure the overall effectiveness of a training program.

Modern e learning management systems for corporate training not only monitor individual progress but also identify the areas for improvement. For instance, an LMS integrates with HRMS to fetch employee data and create metrics based on salesforce performance at work. Based on data metrics, the LMS creates Key Performance Indicators to identify individual skill-gaps needs and accordingly align courses to pertinent training goals such as sales enablement, product training, soft skills, and more. KPIs are the metrics to analyze the progress of organizations that strive to reach strategic goals and succeed. Ultimately, these indicators help to understand the overall impact on employee performance, learner retention, engagement, business revenues, and growth. So, creating and tracking training KPIs offers tangible benefits to organizations, enabling employees to bridge skills-gaps and stay ahead of the curve.