An organization has different types of learners when we talk about training and development. It generally starts with the inner circle which includes the employees, leadership, and management. But your training needs aren’t limited to the inner circle. Your training efforts need to grow and flow towards the customers and partners aka the outer circle. Therefore, you need an extended Enterprise LMS. Keep reading.
Challenges of Training an Extended Enterprise
Educating your customers about your product or service, or providing a deeper understanding of the sales process to partners is equally important. These outer circles, also known as your extended enterprise, play a key role in your business’s growth and need to be educated. There’s only one problem with that.
Your extended enterprise consists of multiple audiences with distinct training needs. This means that they all need specific environments with customized branding and content that resonates with their needs. Juggling between all of these different types of learners can be very challenging, complex, and time-consuming. So, you need a solution that simplifies the management of training for different audiences with efficiency.
This is where an extended enterprise LMS comes into the picture.
What is an Extended Enterprise LMS?
Tailor-made for enterprises with distinct training needs of multiple audiences, an extended enterprise LMS is a solution that helps you train multiple audiences through one system. They’re also known as multi-tenancy LMSs because they allow you to divide up your LMS into distinct, “mini LMSs” called portals. With the help of these portals, you can reach multiple audiences separately in a powerful, yet practical way.
Benefits of using an Extended Enterprise LMS
Here are some of the benefits offered by an extended enterprise LMS that compel enterprises with multiple audiences to go with it:
1. Strengthen Your Brand
An extended enterprise LMS can help you create a stronger brand image. With the help of extended enterprise training, you can train all your partners on your company’s products or services through the same training program. This allows you to establish your brand image exactly the way you want and injects consistency and strength into it.
2. Simple Analytics and Reporting
Another great benefit of an extended enterprise LMS is that it marginally simplifies analytics and reporting for all the segment of learners. It allows you to get analysis and reports on all your eLearning courses for all your audiences from one place. This saves you from having lots of different LMSs to run your various customized options for multiple audiences.
3. Customize User Interface
The user interface is a big portion of the learning experience that you’ll be offering to your learners. An enterprise LMS for multiple audiences allows you to customize the UI of the LMS to suit your audience. So, you can use a UI that reflects the brand for your partners while using a different UI for customers which is more likely to satisfy the customers.
4. Serve More Customers
Using an extended enterprise LMS allows you to serve more customers because of various reasons. First of all, using eLearning over classroom sessions already enhances your chances of serving more customers. Apart from that, being able to provide a personalized experience for different customer personas also allows you to serve more customers.
To sum up, an extended enterprise LMS has a wide range of benefits for enterprises with multiple audiences to train. It significantly simplifies the management of training and development for different types of learners with efficiency.
At GCube, we have 20 years of experience and 100+ industry awards in learning technologies; and would love to hear your thoughts, queries, and suggestions. If you’d like a demo of our extended enterprise learning management system, talk to us today!